CONCIERGE

CONCIERGE

Roxstar Concierge is a boutique concierge luxury lifestyle and travel management solution provider established to assist busy individuals with the smooth running of their lives, ranging from personal to professional matters. Our philosophy is to give the highest level of professional and personalised service by being flexible and adaptable to the needs and requests of our clients. We are known for our uncompromised attention to detail and offering a proficient and attentive service. Our purpose with Roxstar Concierge was to offer a different kind of concierge service to fulfil a service that offers privileged access to the most sought after experiences and opportunities that life has to offer, with minimal stress, delivering on its promises.

The team behind the success of Roxstar Concierge understand and share the same passion to provide excellence in personal service. We are a full-service agency that offers concierge and travel services to the local and international tourism market. We have an existing administrative infrastructure, and work with a wide range of service providers. As a dynamic and multi-cultural team, we access business opportunities and create unique travel experiences. Our clients can be assured of faultless service delivery through combined skills and effective involvement in the industry.

Whether it's for business or pleasure, our Membership and Corporate Services are designed so that everything is catered to our Members preferred level of assistance and tailored to their personal requirements. From last-minute restaurant reservations and bespoke travel itineraries, opera and theatre tickets, to international property searches and accessing private schools and tutoring. We are the favoured service chosen by those who are keen to enjoy the very best life has to offer.

Services

The services offered by Roxstar Concierge broadly fall under five main areas namely

Business, Private, Start-up , Events and Ivy league Students.

Our Business Concierge is aimed at assisting entrepreneurs and small businesses by providing a range of 'virtual' business support services from scheduling appointments to internet research, mail shots and more.

Our Private Concierge is for individuals and families. We will look after all your domestic, leisure, social and personal requirements, tailor made to suit you and your family's lifestyle.

Our Start-up Concierge is designed to provide a 'one stop shop' for clients setting up a new business from the initial stages through to launch and beyond. We will support you on your journey and ensure your new project is up and running in the most efficient manner possible.

Ivy League Students is designed to be your ultimate assistant to cater to all your needs from your day to day endeavours to your spring break holiday plans with your best friends .

Finally, our Events Concierge is geared towards sourcing and booking tickets to sporting, social, music, arts/cultural events, arranging VIP packages, and managing your own private functions including intimate dinners, lavish weddings and themed parties.

Our services also include the following:

TRAVEL

Roxstar Concierge provides its Members with exclusive luxury travel concierge services in the most luxurious and exotic destinations on earth. You can ask Roxstar Concierge to book your entire holiday from start to finish, or simply seek expert advice on restaurants, once you've landed. Roxstar Concierge can be there every step of the way, should you so wish.

Luxury travel concierge services are one of the most important sectors of Roxstar Concierge business. Our Travel Specialists have years of experience in booking the best flights and luxury accommodation, and of fulfilling essential but tricky visa arrangements. You may be looking to book a weekend getaway for two, a high-powered business conference or a full-blown holiday with the family; our in-house Travel Specialists have just the right combination for you.

Restaurant reservations

We open doors to the world's most in-demand restaurants for you. From family owned traditional resturants in various cities to last-minute tables at the newest venues and coveted Michelin star eateries, our Lifestyle Managers have the contacts to make the impossible possible

VIP Access

Our Nightlight Specialists can help you skip the line at some of the best bars and nightclubs around the world. Whether you've just landed in Monanco with friends and want to dance the night away, or in Milan to meet clients, we can ensure that your name is on every guest list. Coveted tickets to red carpet events, exclusive film premieres, sporting events or the opera, front-row seats at Fashion Week or sold-out shows... with us, you can be assured that you’ll gave access to VIP pre-release tickets and exclusive access to major events in the sports, theatre, music and arts scenes.

DAY-TO-DAY ERRANDS

From sourcing babysitters and dog-walkers to running errands and planning appointments, we understand that some of the simplest tasks in life can also be the most time-consuming. Let us take care of the day-to-day errands, so you can have the time to concentrate on what's really important

EMERGENCY REQUESTS

Rest assured in the knowledge that whatever the emergency is and wherever you may find yourself in the world, we're just a phone call away 24/7/365.

UNIQUE EXPERIENCES

We aim to provide you with definitive and bespoke experiences tailored around your interests and passions. From the rare and extraordinary to the irresistible and divine, we pave the path to unique and inaccessible experiences money can't buy.

EDUCATION

Our team of education specialists provide professional consultations and ongoing support that can help to give your children that extra edge in this fiercely competitive and hugely oversubscribed arena

RELOCATION SERVICES

Relocating is one of life's most stressful experiences. Let us organise the entire moving process for you, from packing up your home to our dedicated unpacking service. From overseeing the packing to arranging post tenancy cleaning, we promise to relieve the hassle and give you peace of mind as we work with award-winning removal and clearance companies that provide home relocation services.

HOME MANAGEMENT

Let us handle your home-related 'to do' lists. With experts to oversee maintenance or refurbishment, home-movers, house-sitters, decorators, landscaping services, interior designers, or just someone to keep a spare set of keys for emergencies - you can count on us.

Airport Services

Airport Services include a whole array of services related to Airport; starting from Airport Pick / Drop, Visa Deposit, Ok to Board and Meet and Greet services. These services provided by Roxstar Concierge are very convenient for the customers as it makes life easy .Our exclusive fleet of cars and cordial, well uniformed chauffeurs help make airport journeys hassle-free. We have a team of call centre agents who take care of your airport related requirements as soon as you put through your request. Just send us a mail or call us to avail the service.

Car Servicing

Roxstar Concierge offers its privileged customer "Car Servicing" service. All you need to do is reserve the service 72 hours in advance and provide us relevant documents as per the requirements of the car servicing authority. Our professionals will collect your car/documents from your mentioned place and after servicing, your car will be delivered back to your home or place of work as dropping off and collecting your car is not always convenient. We offer a pickup and delivery service of your car for servicing.

Courier Services

Roxstar Concierge Courier Services are truly a class apart in terms of convenience. We provide door to door pickup and delivery for documents. Customers are informed before pick up of documents and notified once delivery is done. We require a 48 hour advance notification either by mail or by calling at our call centre. We offer Local as well as International Courier services.

Occasion Reminders

Roxstar Concierge Occasion Reminder Services help you set reminders for special occasions and stay prepared for them. Members can dial our dedicated call centre number and our agent will record all dates for reminders. After the dates are recorded, the agent will send an email with the details for reminders for confirmation. Within UAE, reminders are given via telephone calls and by emails anywhere else on the globe. Members can also specify details to be included in the reminder and set dates or frequency depending on their individual requirements.

IT Assistance

We help you with common IT problems like Screen Repairs, Physical Damage, Connectivity Issues, Keypad Problems, Charging and Power Issues, Unlocking, Sound Issues, Cosmetic Damage, Software Upgrade, Data Transfer and Recovery.

Handyman Services

Our Handyman Services are designed to take the hassle out of arranging for a wide variety of day-to-day small jobs, remodels, repairs and maintenance. We have a dedicated call centre that can arrange for services like masonry, curtain fixing, plumbing, electrical fixing and any home/office improvement needs. Members can avail this service and will be charged only on actual.

Storage of Documents

Document Management Services from Roxstar Concierge make accessing personal documents from anywhere around the globe quick and easy. Members can either send documents via email or request a collection. The Roxstar Concierge agents scans and stores the documents and makes them available 24/7 to members from anywhere in the globe. We have a call centre and a scanning and digital storage facility with trained staff to help you. To make use of our document pickup and scanning service, members have to give a 24 hour notice. Sending by email or FAX will require 30 minutes and physical delivery depends on the destination.

Movers and Packers

Roxstar Concierge has a reliable and reputed set of Movers and Packers who can handle all your moving and relocation needs. You can contact our call centre or email us and put in a request with your requirement. Movers and packers from our network will visit your site within 24 hours of request. They will provide you with a custom quote within 48 hours. Whether you're new to the country or are shifting to a different location, The Concierge Company's specialist services can make your move smooth and enjoyable.

Members

Roxstar Concierge offers members unparalleled access to experiences limited only by their imagination, it paves the way to benefits that money can't buy. Whether you are a thrill-seeker looking for extraordinary adventure or prefer to indulge in the most lavish and divine experiences, our network of contacts across the globe enable us to make dreams a reality From the rare and extraordinary to the irresistible and divine, we pave the path to unique and inaccessible experiences money can't buy. Whether they have just sold their company or relocated to a new city, our Members join Roxstar Concierge for a great variety of reasons. Through our personalized and proactive service, these Members have full access to our global network of connections and special benefits; each one tested by our team to guarantee that you receive outstanding quality.

Once you become a Roxstar Concierge Member you will be kept in the know of our upcoming events and opportunities to develop valuable contacts will be put forward, alongside bespoke Member benefits.

Membership benefits include the follows...

ACCESS
Be it for work or play, our secure relationships across the industry will showcase the way to create the world to feel like home.

CONVENIENCE

Think exceptional and extraordinary experiences that are priceless this is what prides our excellence in achievement of this dreams .

SAVE TIME
Have your name on every guest list worth being on globally

INSIDER KNOWLEDGE
From last minute tables at the hottest venues to coveted Michelin star eateries.

SAVE MONEY
What do you like to do ?
We will make it happen for you and save you money doing so from
VIP pre-release tickets and exclusive access to major events including sports, theatre, music and arts.

RECOMMENDED
Our precious relationships with the best spas, salons, nutritionists, and fitness experts ensure that you receive the paramount health and well-being advice.

So to utilize the ROXSTAR CONCIERGE SERVICE or sign up for the membership please contact
Info@roxstar.co.za

Affiliates

  • affiliates FHM
  • affiliates Playboy
  • affiliates Nokia
  • affiliates Blackberry
  • affiliates Icon sandton
  • affiliates Bentley
  • affiliates Blue Label Telecoms
  • affiliates Boujis
  • affiliates Caprice
  • affiliates Edcon
  • affiliates Garmin
  • affiliates Hakkasan
  • affiliates Harley Davidson
  • affiliates Hermes
  • affiliates HP
  • affiliates Hublot
  • affiliates Mack Make up
  • affiliates Maddox
  • affiliates Maxim
  • affiliates Merchant cash and capital
  • affiliates Mercedes Benz
  • affiliates Microsoft
  • affiliates Mini Cooper
  • affiliates Ocean Club
  • affiliates One and only hotel
  • affiliates Peermont
  • affiliates Radisson
  • affiliates Richmark
  • affiliates Rolex
  • affiliates Samsung
  • affiliates Sun International
  • affiliates Superdry
  • affiliates Sway
  • affiliates Taboo
  • affiliates Viproom
  • affiliates Virgin Active
  • affiliates Wet Republic
  • affiliates Woolworths
  • affiliates Yamaha